Stenders

Stenders


Company


Franchise network of exclusive cosmetics stores.

Challenge(s)


To increase the turnover and to improve customer service quality by training all employees of the partner organizations.

Results


The average purchase increased by 15% without additional marketing.

After the launching, the franchise operators praised the training highly.

This training laid the ground to BranchTrack: a customer meeting simulator, developed by INTEA`s sister company.